Thank you for choosing Grooming Memory. We are committed to providing valuable and effective memory training courses.
Please read our refund and cancellation policy carefully before purchasing any course.
1. Course Purchase
All course purchases are made voluntarily by the learner. Before completing the payment, learners are advised to review the course details, modules, lessons, and other available information.
2. Refund Policy
Due to the digital nature of our courses and immediate access to course content, all course purchases are non-refundable once access has been provided.
Refunds will only be considered in the following situations:
- Duplicate payment made by mistake.
- Payment deducted but course access was not provided.
- Technical error caused by our payment system.
- Any other situation approved by the Grooming Memory support team.
3. Cancellation Policy
Once the course has been purchased and access has been provided, the order cannot be cancelled.
If you have made a payment but have not received course access, please contact our support team immediately.
4. Payment Issues
If your payment has been deducted but the course is not showing in your account, please contact us with:
- Name
- Registered email address
- Payment transaction ID
- Date and time of payment
- Screenshot of the payment confirmation
Our team will review the issue and provide the necessary assistance.
5. Contact Us
For refund, cancellation, or payment-related queries, please contact us:
Email: support@groomingmemory.com
Phone: 7206470799
Address: 6th Floor, JMD Galleria Mall, Badshahpur Sohna Road, Sector 48, Gurugram, Haryana
We reserve the right to update or modify this policy whenever required. Any changes will be updated on this page.